What to Expect From Our Mental Health Support Process For New Clients

Step One – Understanding You

We’ll start by understanding your needs and goals. Finding out exactly who you are as an individual person and getting to know your insights is key to achieving progress. We support clients with a large range of mental health conditions, and other complex needs to live as independently as possible through a recovery-focused approach.

Step Two – Tailored Support Plans

We will work together with you to create a support plan that is tailored to you. This involves a big part of your input as we’ll want to include as many ideas and goals you have along your journey.

We have a proven track record in progressing clients forward in a positive and encouraging manner. You’ll find that all our support plans are tailored individually to all our clients. This means that the principals of your support plan will be based upon your ideas and goals. You will always be able to have a voice when it comes to your support plan. It’s extremely important so that we can achieve the success you want.

Step Three – Meeting & Setting a Schedule

We’ll meet with you and your family and friends and plan a schedule to suit you.

Step Four – Regular Reviews & Progress

All our support plans are based on a flexible and holistic approach. This means that we think about the big picture of where you want to be. We understand this can change as you become more confident with your progress. That’s why we’ll regularly evaluate your progress and adapt this with you to best suit your needs. You’re always involved when it comes to progress and future aspirations. Involvement is the key theme for all our mental health services and it is at the heart of the support we provide. 

Step Five – Reviewing Your Achievement Milestones

When you are on your journey to reaching your goals, and you reach a positive milestone, it’s important to take the time for you to reflect and look at what you have achieved. It’s a vitally important part of learning how to help yourself and it’s vital to your success. We’ll regularly take the time to listen, remind and praise you of your achievements and help you to see just how far you have come.

Other Useful Information

Why Our Team is Different

Who We Work With

What You Can Expect From Our Service

Activities and Inspiration